Lab Testing
Quality Assurance & Control (QA/QC)

MISTRAS quality assurance/quality control (QA/QC) services help our clients to define and qualify their QA testing programs, and ensure that their products meet all necessary industry, manufacturer, and customer standards.

Not only do newly-manufactured components and materials of every size and shape need to conform to multiple manufacturer, contractual, and industry regulatory standards, the processes used in the manufacturing process must be in regulatory compliance as well.

MISTRAS offers quality assurance (QA) consulting and quality control (QC) lab testing services throughout the manufacturing product lifecycle.

Defining the Manufacturing Process Quality Program

MISTRAS works with our clients to devise procedures and systems that prevent defects caused in the manufacturing process and ensure that all deliverables are manufactured uniformly and in compliance with regulatory and customer requirements.

Our QA services include:

• Auditing
• Expediting
• Operative Process and Method Assurance
• Procedure Qualification
• Process Optimization
• Procurement Quality Assurance
• Supplier Evaluation

Corrective and Preventative Actions (CAPA)

Our QA program services are grounded in two elements: Corrective & Preventative Actions (CAPA), which are essential (and often required) elements of Quality Management Systems across multiple industries.

Our QA engineering experts help our clients implement corrective actions in response to customer complaints, internal non-conformity, and non-compliance identified during internal or external audits.

We also help them implement preventive actions in response to the identification of potential sources of nonconformity.

In order to determine the most effective corrective and preventive actions, we can perform a systematic Root Cause Analysis (RCA), which allows us to offer solutions based on the original problem, rather than the most immediately obvious symptoms.

When implemented properly with the help of MISTRAS’ QA experts, a Corrective & Preventive Action program improves quality and safety, increases customer satisfaction, prevents manufacturing defects, and ensures customer and regulatory compliance.

Quality Control of Newly-Manufactured Products

Though the ideal QA program would prevent all defects from occurring, this realistically is not the case. If “quality assurance’ refers to a process meant to prevent defects, “quality control” refers to detecting defects that inevitably get introduced in the manufacturing process. Compared with the preventative nature of quality assurance, quality control is reactive.

QC is also used to ensure that products meet customer expectations and end-use specifications.

MISTRAS performs a huge range of QC lab testing services designed to defect manufacturing defects after products are made and before they are delivered to customers, including:

• Destructive Testing (DT)
• First Article Inspection
• Incoming Goods Inspection
• Inspections & Test Report Reviews
• Materials Testing
• Non-Destructive Testing (NDT)
• Serial Testing of Components