MISTRAS as a global organization is committed to ensuring all employees are compensated at a living wage. All local minimum wage requirements are met and where no wage laws are in place, employees are compensated competitively, in accordance with industry standards. Mistras recognizes our global commitment to ensuring compliance with international laws relating to wage and living wage requirements.
(Per page 24 of the employee handbook)
MISTRAS upholds the guiding principles set by the United Nations on business and human rights to ensure any potential violation is addressed. It is the responsibility of management to be alert to any potential violations and to ensure compliance with this policy. If a potential violation arises, then the manager must promptly notify our Corporate legal department and/or their Human Resources representative. Our board level Audit Committee receives periodic reports from management regarding our efforts to monitor and control any major risks. Audit Committee responsibilities also include monitoring the Company’s processes and policies regarding compliance with laws and regulations. The Audit Committee reports to the Board periodically of any significant matters that come to its attention. It is the ultimate responsibility of senior management to assess and manage any exposure to risk associated with human and labor rights.
(Per page 23 of the employee handbook)
MISTRAS is committed to promoting an environment where employees feel free to voice any concern, issue, or question in order to encourage improvement in all aspects of business. With the aim to provide all employees an opportunity to express their honest feedback, an anonymous employee satisfaction survey was distributed by third party to all North American employees, specializing in coaching and management development, in December of 2019. Key themes were grouped and reported to each segment of the business. Our partnership with the 3rd party continues in order to create an action plan and follow up surveys.
Note: ISS requires disclosure of survey, trends, and intent to monitor in handbook to receive full points
MISTRAS provides all employees with a Code of Conduct outlining prohibited practices including bribery, corruption, and political contributions upon hire. Employees are directors are expected to read the policies set forth in the Code and ensure that they understand and are required to abide by the Code.
The company requires all employees, including management and above, to complete training to maintain compliance with the code. Any suspected violation of the code is reported to the company’s ethics officer. All violations are investigated by the audit committee and reported to the Board of Directors.
(Covered in sections 17, 18, & 19 of the code of conduct & Code of Conduct training) Note: ISS requires training to have independent accreditation in order to receive full points
Additional information about employee concern intake procedure: Managed by 3rd party to allow employees to communicate issues and concerns with the option to maintain anonymity and confidentiality.