QUALITY
As a leader in the testing industry, MISTRAS Services, formerly Conam Inspection & Engineering Services, Inc. is committed to providing the highest quality services.
Our customers understand and demand the value of quality. We will endeavor to maintain their trust through total dedication to quality and unquestionable business ethics. Our employees are our most valuable assets. We charge them to totally commit to quality performance and will reward them accordingly. MISTRAS Services intends to continue to conduct our business in a responsible manner, to never be satisfied with simply maintaining our level of quality, but to constantly strive for improvement. Our goal is to be the total NDT provider of our clients,
employees by:
- Excelling at customer satisfaction as measured by audit and management review
- Creating profitable growth based upon being recognized as the worlds best provider of analytical and quality testing services to the Aerospace, Power, Process, and Heavy Manufacturing Industries.

Dennis Bertolotti
President & COO, MISTRAS Services
The President of MISTRAS Services, formerly Conam Inspection & Engineering Services, Inc. has formed this policy. The policy is communicated to all employees and is posted in conspicuous locations throughout this company.
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